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Shipping and returns

Shipping of your order

Robtics uses dynamic shipping costs; the higher the purchase amount, the lower the shipping costs. Purchases above 275 euros are sent for free* within the Netherlands and Belgium!

Items that are in stock will be sent as soon as possible after receipt of payment and at the latest within a few working days. All orders up to 30 kilograms are normally sent by PostNL or a similar postal service. Within the customer data section of the website your order can be tracked using the 'Tracking and tracing' service of the carrier. Shipping of orders with a total weight of more than 30 kilograms is handled by parcel post companies / couriers.

Robtics has a very large stock of its own and therefore has extremely fast delivery times. Items that are not in stock, unexpectedly, have a delivery time depending on the supplier and / or manufacturer. After ordering and receiving your payment, Robtics will keep you informed of the status of your order by e-mail.

Returns

Returning is only possible in accordance with the terms and conditions and after written consultation with Robtics.
Unstamped shipments will not be accepted unless otherwise agreed.

Retouradres
Robtics
Nieuwlandsedijk 53
2691KV 's-Gravenzande
The Netherlands

* Excluding oversized packages and shipments that consist of multiple packages. Robtics retains the right to refrain from free shipping, if there is reason to do so.

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